Businesses wanting an AI agent across chat, email and phone; the free plan is thin at 50 messages, and Standard costs $150 a month.

Kenning's take

What it does

Chatbase builds AI agents that answer customers across live chat, email, phone and Slack. Agents are trained on a company's own content and can resolve support issues, answer sales questions and guide product use. It says more than 10,000 businesses use it.

  • Support agent across chat, email and phone
  • Sales agent for product questions
  • Trained on a company's own data
  • Integrations such as Stripe and Zendesk
  • Analytics

Who it suits. Businesses that want an AI agent handling customer questions.

Key facts

Made by
Chatbase
How to get it
Sign up free or start a 7-day trial of a paid plan
Works on
Web
Free plan
Free plan with 50 message credits a month

Pricing

PlanPriceBilled
Free$0month
Hobby$40month
Standard$150month
Pro$500month

source

FAQ

Is Chatbase free?

There is a free plan with 50 message credits a month. Paid plans start at $40 a month.

Where can a Chatbase agent answer customers?

Live chat, email, phone, Slack and other channels.

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.