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Small shops and e-commerce teams can cover basic customer chat free for 200 conversations a month before plans start at $39.99.

Kenning's take

What it does

CX Genie lets businesses build AI agents that answer customer chats, collect leads and recommend products, with automated workflows and handover to human staff. It bundles live chat, a help desk, ticketing and a shared mailbox, and connects to channels such as Facebook Messenger. A free plan covers one seat and 200 conversations a month.

  • AI agents and auto-replies trained on business content
  • Visual workflow builder
  • Live chat and help desk
  • Ticket mailbox on higher plans
  • Product recommendations from a product list
  • White label on the Business plan

Who it suits. Small businesses, e-commerce shops and agencies that want AI to handle routine customer chats.

Key facts

Made by
CX Genie
How to get it
Self sign-up with a free plan, no card needed; Enterprise through sales
Works on
Web
Free plan
Free forever: 1 seat, 200 conversations a month

Pricing

PlanPriceBilled
Starter$39.99month
Team$89.99month
Business$249.99month
EnterpriseCustom pricingNone

source

FAQ

Is CX Genie free?

Yes, there is a free plan with one seat and 200 conversations a month, and no card is needed.

How much does CX Genie cost?

Paid plans are Starter at $39.99, Team at $89.99 and Business at $249.99 a month, with annual billing saving up to 16%.

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.

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