Support teams with developers on hand can self-host the core free; the managed version with Slack and Zendesk means a sales call.

Kenning's take

What it does

Inkeep lets companies build AI agents for customer experience and operations, using a no-code visual builder or a TypeScript SDK. Agents can answer customer questions from a knowledge base, help support staff in Slack or a help desk, and propose updates to documentation. The core is free to self-host under the Elastic License, and the managed Enterprise plan adds hosting, Slack and Zendesk integrations and dedicated support.

  • No-code visual builder and TypeScript SDK
  • Multi-agent teams that act through MCP servers and APIs
  • Customer-facing assistants with unified search
  • Slack, Teams, Zendesk and Salesforce integrations on Enterprise
  • Agent traces and observability

Who it suits. Customer support and operations teams, and developers building support agents.

Key facts

Made by
Inkeep
How to get it
open-source version free to self-host; Enterprise through a sales demo
Works on
Web, self-hosted
Free plan
Open-source version, free to self-host

Pricing

PlanPriceBilled
Open Source$0month
EnterpriseCustom pricingmonth

source

FAQ

Is Inkeep open source?

Its agent framework is on GitHub under the Elastic License 2.0 with supplemental terms, and can be self-hosted for free.

How much does Inkeep cost?

The open-source version is free. Enterprise pricing is through a demo with the sales team.

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.