Worth watching for existing Lloyds customers, but it was still a staff pilot when checked and customer rollout isn't confirmed.
Kenning's take
What it does
Lloyds Banking Group announced an AI financial assistant for its mobile banking app in November 2025, at that point being tested by 7,000 staff. It is meant to answer questions about spending, give savings and investment guidance, and pass people to a human expert when needed. Pages checked did not confirm that it has reached customers.
- spending insights
- savings and investment guidance
- answers drawn from curated bank data
- hands over to human experts when needed
- planned expansion to mortgages, car finance and protection
Who it suits. Lloyds mobile app customers who want quick answers about their spending and saving, once the assistant reaches them.
Key facts
- Category
- Money, bills & shopping
- Made by
- Lloyds Banking Group plc
- Based in
- United Kingdom
- Works on
- iPhone, Android
- Free plan
- the Lloyds app is free to download (App Store UK); no separate charge for the assistant mentioned in coverage fetched
Ratings
Reviews and write-ups
- FStech 2025-11-07
FAQ
Is Lloyds AI financial assistant free?
Yes, there is a free option (the Lloyds app is free to download (App Store UK); no separate charge for the assistant mentioned in coverage fetched). Pricing: Free in the Lloyds app if released (checked 2026-10-10; public rollout status unknown).
What devices does Lloyds AI financial assistant work on?
Lloyds AI financial assistant is available on: iPhone and iPad, Android.
Who makes Lloyds AI financial assistant?
Lloyds AI financial assistant is made by Lloyds Banking Group plc, based in United Kingdom.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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