Creators and small shops selling through Instagram or WhatsApp DMs can start free; Play Store reviews are lukewarm.

Kenning's take

What it does

Manychat lets businesses and creators set up automated conversations in direct messages. It can reply to comments, story mentions and DMs, send links, discount codes and freebies, collect emails and phone numbers, and pass conversations to a person in a shared live chat inbox. It works with Instagram, WhatsApp, Facebook Messenger, TikTok and Telegram, and tracks clicks and conversions.

• Prebuilt automations for posts, comments, messages and stories
• Shared Live Chat inbox with team assignment
• Captures emails and phone numbers in DMs
• Click, open and conversion tracking
• Mobile apps for iPhone and Android

Who it suits. Creators, online shops and small marketing teams that get a lot of DMs and comments on social media.

Key facts

Category

Business tools

Made by

ManyChat Inc.

How to get it

sign up free with a social handle or email on the web or in the mobile apps; paid plans for more features

Works on

Web, iOS, Android

In the UK

Yes

Free plan

Yes, 'Start free' per the App Store listing

Pricing

Plan	Price	Billed
Essential	£15.00	month
Essential	£149.99	year
Pro	£34.49	month
Pro	£309.99	year

source

Ratings

• App Store (UK)4.0227 ratings
• Google Play (UK)3.76,016 ratings

FAQ

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.