Shopify shops drowning in phone calls about orders and returns; $99 a month covers 50 calls, then each extra call costs $1.99.
Kenning's take
What it does
Ringly provides Seth, an AI phone agent for Shopify brands that answers calls about orders, returns, exchanges, subscriptions and products at any hour. It recognises returning callers, looks up and acts on orders in Shopify and connected tools, and passes calls to staff by live transfer, ticket or email when needed. Pricing is $99 a month for 50 conversations, then $1.99 per call.
- Answers order-status, return and product calls 24/7
- Looks up and changes orders in Shopify
- Recognises returning callers
- Takes phone orders with a checkout link (beta)
- Live transfer, ticket or email handoff to staff
- 65% resolution guarantee
Who it suits. Shopify shops that get a lot of customer phone calls.
Key facts
- Category
- Business tools
- Made by
- Ringly
- How to get it
- sign up at ringly.io with a free trial, or book a demo; connects to a Shopify store
- Works on
- Phone, Web dashboard, Shopify
- Free plan
- free trial offered on the site; length not stated on pages checked
Pricing
| Plan | Price | Billed |
|---|---|---|
| Pay per call | $99 | month (50 conversations included, $1.99 each after) |
| Custom | $contact sales | custom, 1,000+ calls a month |
FAQ
How much does Ringly cost?
$99 a month with 50 phone conversations included, then $1.99 for each extra conversation.
Does Ringly work with Shopify?
Yes. Seth looks up orders, starts returns and cancels orders in Shopify.
What happens if Seth cannot help a caller?
Seth transfers the call live, or creates a ticket or email for the team.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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