Support teams training agents on realistic simulated customers; demo-only with no public price.
Kenning's take
What it does
Solidroad builds realistic AI customer simulations for training support agents, then scores them against custom scorecards for skills such as empathy, accuracy and process. It links quality assurance with training, so weak spots found in real conversations lead to personalised practice. It connects to existing customer service tools.
- AI customer simulations
- Custom scorecards
- Personalised training from QA findings
- Coaching and feedback
- Integrations with CX tools
Who it suits. Customer support and CX teams training and assessing agents.
Key facts
- Category
- Business tools
- Made by
- Solidroad Inc.
- How to get it
- book a demo on solidroad.com
- Works on
- Web
FAQ
What does Solidroad do?
It trains customer service agents with AI customer simulations and scores them on custom scorecards.
How much does Solidroad cost?
Solidroad does not publish prices; you book a demo.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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