A free, opt-in extra for Starling personal account holders who'd rather ask about bills and savings than tap through menus.
Kenning's take
What it does
Starling Assistant is an opt-in chat assistant inside the Starling Bank app for personal current account holders. Customers type or speak questions about their spending, direct debits and bills, and ask it to do tasks such as setting a savings goal or moving money into separate spaces. It also answers everyday account questions and points people to help after a suspected scam. People can use it by voice or text.
- answers questions about spending and transactions
- sets savings goals and automatic transfers into spaces
- helps organise bill payments
- voice and text requests
- spending quizzes built from account data
- guidance on gambling blocks, scams and sign language support
Who it suits. Starling personal current account customers who want to manage budgets and savings by asking questions instead of tapping through menus.
Key facts
- Category
- Money, bills & shopping
- Made by
- Starling Bank Limited (trading as Starling)
- Based in
- United Kingdom
- Launched
- 2026
- Works on
- iPhone, Android
- In the UK
- Yes
- Free plan
- the Starling app is free to download (App Store UK); assistant is opt-in for personal current account customers
Ratings
Reviews and write-ups
- IT Brief UK 2026-03-24
FAQ
Is Starling Assistant free?
Yes, there is a free option (the Starling app is free to download (App Store UK); assistant is opt-in for personal current account customers). Pricing: Free with a Starling personal current account (checked 2026-10-10; Starling pages returned 403, from IT Brief UK).
What devices does Starling Assistant work on?
Starling Assistant is available on: iPhone and iPad, Android.
Who makes Starling Assistant?
Starling Assistant is made by Starling Bank Limited (trading as Starling), based in United Kingdom.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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